Properly cared for, you should get many happy years from our products. However, if you think there is a problem, please call us immediately to arrange an inspection as we don’t like having dissatisfied customers.

Formally, we guarantee our products from faulty materials and workmanship for 12 months with the following exclusions.

• Physical damage inflicted by improper use or abuse after delivery / installation.
• We are happy to come and inspect your problems and fix them for free if we can see that our workmanship or materials are at fault. However, we will charge an inspection fee if we find that the issue was caused by damage or improper use and abuse.
•  INVISI-GARD mesh has a 15 year corrosion warranty, provided it is regularly washed down in accordance with INVISI-GARD’s instructions below:
•  INVISI-GARD requires very minor maintenance. Simply washing the product with a mild detergent and then rinsing off the soap residue from time to time will keep the product looking fantastic for many years and will keep your 15 year warranty valid. The interval between cleaning will depend on your location. For example, if the product is by the coast, the period between cleaning is less than if the product is located inland. When the product is installed, you will receive a set of Care and Maintenance Guidelines which helps to better understand what’s required.